Novibet believes gambling should be entertainment, not stress. This page brings together all the self-control tools, problem recognition guides and support resources we provide for players in Malaysia.
For novibet, responsible gaming is not just a phrase printed in the website footer. It is a value we genuinely uphold and practice in every aspect of our platform — from how games are designed and bonuses are structured, to how we respond when a player needs help.
The vast majority of novibet players play for fun — they set a budget, enjoy the games within comfortable limits and stop whenever they want. But we also recognise that a small number of players may face challenges controlling their gambling habits. It's for them that we've built the most comprehensive set of self-control tools in the industry.
You do not need to wait until things get serious to use these tools. Many players who gamble responsibly use deposit limits simply to stay within their planned monthly budget. These tools are for everyone — not just those who are already facing problems.
All these tools are accessible directly from your account settings. They activate instantly, are free and require no approval.
Set the maximum amount you can deposit within a daily, weekly or monthly period. Once the limit is reached, the system will automatically block any additional deposits.
Set a maximum net loss amount for a given period. Once your losses reach the limit you have set, the system will automatically block any further betting.
Set a time limit for your play sessions. When the limit is reached, the system will alert you and can be configured to automatically log you out of your account after the set period.
Take a temporary break from the platform without fully closing your account. A break can be set from 24 hours up to 6 weeks. During the break, login is completely blocked.
If you feel that bonus and promotional notifications are affecting your ability to stay within your budget, you can stop receiving all marketing communications from novibet immediately.
If you decide to stop gambling entirely, novibet provides a permanent self-exclusion option. Your account will be closed and you will not be able to register again.
Not everyone who gambles has a problem — but it is important to recognise the early signs so you can act before things get harder. The questions below can help you honestly assess your relationship with gambling.
If you answered "yes" to three or more of the questions below, it may be a sign that your gambling habits need attention. This is nothing to fear or be ashamed of — many people face this situation and successfully find help.
Novibet operates under an international gambling licence that requires strict compliance with responsible gaming standards. This is not optional — it is an obligation we take seriously.
All novibet customer support team members undergo specialist training on identifying and handling responsible gaming issues with sensitivity and effectiveness.
Our system actively monitors playing patterns that may indicate a problem — such as long sessions without breaks or sudden deposit increases — and can automatically trigger an account review.
Novibet enforces strict age verification during registration and on an ongoing basis. Access by individuals under 18 is strictly prohibited and will result in immediate account closure.
Novibet displays the RTP (Return to Player) for every game openly. We believe players who know the real odds can make better decisions about how they play.
If you contact novibet regarding a responsible gaming issue, our team will assist you with full empathy and without any judgment. Your wellbeing always comes first.